PROVIDING PERSONALIZED CUSTOMER SERVICE & CHAIRSIDE SUPPORT
MARY PATTERSON, CDT joined our team in 2005. Her dental career began in 1981, working at the front desk in a dental lab. After receiving a degree in Dental Technology from the Community College of Baltimore, Mary went to work in a full-service commercial lab. She was there for over 20 years & became the General Manager of that lab, before opening her own lab in 2000. After 5 successful years, she sold her lab, then went to work as a dental assistant in a local practice. With a passion for the industry & as a ceramist with an eye for detail & perfect shades, Mary manages our Sales Department. She offers invaluable Chairside Technical Assistance & custom shades, while building & maintaining strong doctor-patient relationships.
“Doctors often ask me which product I recommend. With such a vast variety of products, there is an option to fit everyone’s budget. The key is choosing the option with the right balance of esthetics & strength.”
BILL DEES, Sales Representative/Technical Advisor, serves our doctors in South West Florida & parts of Maryland. His dental career began at Dees Dental Laboratory, working & learning alongside his dad. Bill specialized in Crown & Bridge at Montgomery College for Dental Technology, where he gained his CDT certification, certificates of achievements in advanced ceramics, CAD/CAM, attachments, management, etc. In 1983, he became Owner/Manager & in 1989 he changed the name to Precision Dental Laboratory, Inc. After 24 successful years (15 years as a full-service lab), he merged with Friendship Dental Laboratories, Inc.
“I can offer you reliable, technical chairside assistance & local support. I invite you to tour our website. You will learn about our full line of products & the unique, value-added services we can offer your practice. Joining the Friendship family with their qualified team of employees was one of the best career decisions of my life!”